We value your privacy and take data security with the utmost seriousness.
This Privacy Policy outlines the policies and procedures of Manohari regarding the collection, use, disclosure, and protection of your information when you visit our website or interact with our services.

By using our website, you agree to the terms described below. If you do not agree, please refrain from accessing or using our services.

We reserve the right to update this Privacy Policy at any time without prior notice. We recommend that you review this page periodically to stay informed about how we handle your personal information.

Scope of Privacy Policy

This Privacy Policy applies to the Manohari website, digital storefront, and any associated platforms where your information may be collected during interactions with our offerings.

It does not apply to third-party websites, platforms, or services that may be linked or referenced on our site. We advise you to read the privacy policies of those third-party services before engaging with them.

Information We Collect

We may collect the following categories of information when you interact with Manohari’s website or services:

1. Personal Information
   Includes your name, phone number, email address, delivery address, special dates/occasions, and billing details — collected during order placement or account creation.
2. Transactional Data
   Information about your purchases, order history, and communication regarding orders, refunds, or support.
3. Device & Usage Information
   IP address, browser type, operating system, device type, pages viewed, and clickstream data — used for analytics and site optimization.
4. Payment Information
   Payments are processed securely via third-party providers. Manohari does not store full card numbers or payment credentials.
5. Cookies & Tracking Technologies
   Our website may use cookies and similar tools to personalize your experience, analyze traffic, and track interactions for performance improvement.

How We Use Your Information

Your information is used to:

• Process and fulfill your orders
• Respond to inquiries or support requests
• Improve website performance and user experience
• Send order updates, promotions, or newsletters (only if you opt-in)
• Ensure compliance with legal and regulatory obligations

We do not sell or rent your personal information to third parties.

Information Sharing

We may share limited personal information with:

• Shipping and logistics partners (for delivery purposes)
• Payment gateways (for secure transaction processing)
• Marketing tools and analytics platforms (for performance tracking and improvement)
• Legal authorities, if required by law or to protect our rights

All third-party vendors we work with are required to follow strict data security protocols.

Your Privacy Choices

• You can opt out of marketing communications at any time via the unsubscribe link in our emails.
• You can request access to, correction of, or deletion of your personal data by contacting us directly at privacy@manohari.in
• You can disable cookies via your browser settings, although some features of the website may not function as intended.

Data Retention & Security

We retain your personal data only as long as necessary for the purposes described above, or as required by law.
We implement strong technical and organizational measures to protect your information from unauthorized access, misuse, or loss.

Third-Party Services & External Links

Our website may contain links to third-party services. These platforms operate independently and are not governed by this Privacy Policy.
We recommend that you review their privacy terms before engaging with those services. Manohari is not responsible for the practices of third-party platforms.

Children’s Privacy

Our services are intended for users above the age of 12. We do not knowingly collect personal information from minors.
If we learn that data from a child has been collected without proper consent, we will take immediate steps to delete that information.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, feel free to contact our privacy team:

Email: customercare@mymanohari.com
Phone: +91 7385921223
Website: www.manohari.com